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Archive

What does an Expensive Bread Knife have to do with Customer Experience?

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Articles / Mar 2021

SupportNinja Shares How to Successfully Outsource Customer Support

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Podcasts / Feb 2021

How to Give Great Customer Service QA Feedback

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Articles / Feb 2021

127: Support’s Relationship to Product

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Podcasts / Oct 2020

CXellent Podcast: Episode 1

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Podcasts / Sep 2020

Balancing the Spectrum of Service Cost and Customer Experience at Rachio [Podcast]

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Podcasts / Aug 2020

How PartnerHero Maintains Industry Leading Support Quality [Podcast]

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Podcasts / Jun 2020

63: Onboarding New Hires

Podcasts / Apr 2020

Customer Support and Product Integrations: An Interview with Craig Stoss of Shopify

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Articles / Apr 2020

54: Panel: Customer communications in a crisis

Podcasts / Apr 2020

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