Craig Stoss in Customer Experience – Page 16 – Craig Stoss Exploring Leadership, Technology, Customer Support, and Customer Experience topics through articles, podcasts, and other content.

Customer Support Leaders Ep 26: Metrics

Podcasts / Feb 2020

When you find yourself unemployed

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Articles / Jan 2020

Customer Support Leaders Ep 6: Future of Support

Podcasts / Jan 2020

Customer Support Leaders Ep 4: Empathy

Podcasts / Jan 2020

Interview with Customer Support Leaders

Articles / Dec 2019

9 Principles For Starting a Successful Side Hustle

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Articles / Nov 2019

When Monsters Attack – Your Support Department

Articles / Oct 2019

Support Ops Simplified Podcast

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Podcasts / Oct 2019

Beyond Channels: More Effective Customer Support

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Articles / Sep 2019

Setting Goals Across Large Customer-facing Teams

Articles / Aug 2019

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