Craig Stoss in Customer Experience – Page 13 – Craig Stoss Exploring Leadership, Technology, Customer Support, and Customer Experience topics through articles, podcasts, and other content.

How to Give Great Customer Service QA Feedback

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Articles / Feb 2021

Improving Support Processes with Snowplow Analytics

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Podcasts / Feb 2021

Aligning Support Teams as part of an Acquisition with Flickr

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Podcasts / Jan 2021

4 Key Customer Experience Trends 2021

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Articles / Jan 2021

Considering the Benefits of Tiered Support with Shopify

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Podcasts / Jan 2021

Adopting a Product-led Customer Success Mentality with Dixa

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Podcasts / Dec 2020

How Slido Uses Customer Outcomes to Deliver Incredible Product Experiences

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Podcasts / Dec 2020

How Unifyed is Focusing the Responsibilities of a Customer Success Team

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Podcasts / Nov 2020

Building Support from the Ground up at Omnisend

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Podcasts / Nov 2020

How is it to be a customer service agent working for the most successful digital companies?

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Articles / Oct 2020

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