Presentations – Craig Stoss in Customer Experience

Archive

Zen and the art of Zendesk configuration

Presentations Video / May 2024

Smart Metrics Are The New Standard For CX+Support

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Presentations Video / Apr 2024

Tinder for Zendesk: Clearing your case backlog with PixieBrix & AI

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Presentations / Oct 2023

AI Tools & Best Practices

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Presentations Video / Apr 2023

The Value of Support Data

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Presentations / Dec 2022

Webinar: The Future of SupportOps – Managing Efficient Growth

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Presentations Video / Jul 2022

Identifying Customer Centricity Across Companies

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Presentations / Aug 2019

Provide help where it’s needed: Build Customer-centric Support

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Presentations / Jul 2019

How to use Omnichannel Customer Support in your Business

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Presentations / Feb 2019

2 Quick Ways to Jumpstart Your Knowledgebase

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Presentations / Jun 2018

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