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CSCX Consulting
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Archive
Support Talks: Better Conversations when Selling to Support Leaders
Articles / Sep 2023
Support Talks: Balanced Scorecards in Support 1:1s
Articles / Aug 2023
The Power of Contextual Data to Create Excellent Customer Service
Articles / Aug 2023
Support Talks: Adding Partnerships in Customer Experience
Articles / Jul 2023
Customer sentiment analysis — What is it and why does it matter?
Articles / Jul 2023
8 things to consider before moving to “always on” messaging with Zendesk
Articles / Jul 2023
The best way to keep your Zendesk triggers organized
Articles / Jul 2023
Support Talks: Recruiting Top Customer Experience Talent
Articles / Jun 2023
98% fewer dead ends: how Zendesk expert Craig Stoss solved a CX crisis with data
Articles / Jun 2023
Common use cases for custom Zendesk notifications
Articles / May 2023
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